Marikl Privacy Policy — How We Protect Your Information

Marikl is a trusted online gaming platform for users in Bangladesh. We believe that keeping your personal information safe is not just a legal obligation — it is also our ethical commitment.

This privacy policy clearly sets out what information Marikl collects, why it is collected, how it is used, and the steps we take to protect it. We want you to use Marikl with complete confidence.

For any questions about this policy, please contact Help Centerto get in touch.

Marikl only collects the data that is strictly necessary. We do not store any information beyond what is required. Below is a breakdown of the data we collect:

Collected data is used solely for the purposes listed below — never for anything else:

• Account Management: To complete registration, login, and account verification.
• Financial Transactions: To process deposits, withdrawals, and payments.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• To meet legal obligations: To comply with KYC and anti-money laundering regulations.
• Customer Support: To provide support and resolve complaints.
• Service Improvement: For anonymous data analysis to improve the platform experience.
• Contact: To send important updates, bonus offers, and security-related notifications.

If you no longer wish to receive promotional messages, you can opt out from your account settings or Help Centerto opt out by contacting us.

Marikl does not retain your information longer than necessary. However, certain data must be kept for a defined period for legal reasons:

• Account information: For as long as your account is active, and for up to 5 years after closure.
• Financial Transaction Records: Up to 7 years, as required by legal obligations.
• KYC documents: Up to 5 years after account closure.
• Communication History: Automatically deleted after 3 years.

Marikl does not sell your personal information to any third party. However, limited information may be shared in specific circumstances:

• Payment processor: Payment providers such as Mobile Pay, Nagad, and Rocket receive only the information necessary to process transactions.
• Law enforcement: When required by a valid legal directive or court order.
• Fraud prevention service: Anonymous data may be shared to ensure security.
• Business transfer: In the event of an acquisition or merger involving Marikl, you will be notified in advance.

Outside of the cases above, your data is never shared with anyone without your consent. That is our firm commitment.

Marikl uses cookies on its website and app. Cookies are small files stored in your browser that help enhance your experience.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.

Marikl uses industry-leading security technology to protect your information. Our security framework is multi-layered:

• Server data is regularly backed up and encrypted.
• Our security team monitors systems 24/7.
• Accounts are immediately locked upon any suspicious login attempt.
• Third-party security audits are conducted at least once a year.

You have certain important rights regarding your personal data, all of which Marikl fully respects:

• Right to access: If you want to know what information Marikl holds about you, we are obligated to provide a complete list within 30 days.
• Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
• Right to Erasure: After closing your account, you may request deletion of any data beyond the legally required retention period.
• Right to Object to Processing: You may object to your information being used for marketing purposes.
• Right to Data Portability: You can request a copy of your data in a machine-readable format.

Marikl strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If a parent or guardian believes their child has accidentally registered, please contact us immediately. We will promptly delete that account along with all associated data.

To learn more about online safety for minors, visit our Responsible Gaming View page.

Marikl may update this privacy policy from time to time. When changes are made, we will:

• We will update the "Last Updated" date at the top of this page.
• For significant changes, we will send a notification to your registered email.
• We will display a notice when you log in to the platform.

Continued use of the platform after any changes will be considered acceptance of the updated policy. For any questions, write to us at support@marikl.biz.